Online Order (8)
Can I modify or cancel my order?
![Volcom Dev EU](http://volcom-eudev.myshopify.com/cdn/shop/t/43/assets/volcom-logo_35x.png?v=120638832426434791461687968355)
Written by Volcom Support
![](http://volcom-eudev.myshopify.com/cdn/shop/t/43/assets/show-more_30x.png?v=84033255279446010331687968353)
Can my order be gift-wrapped?
![Volcom Dev EU](http://volcom-eudev.myshopify.com/cdn/shop/t/43/assets/volcom-logo_35x.png?v=120638832426434791461687968355)
Written by Volcom Support
![](http://volcom-eudev.myshopify.com/cdn/shop/t/43/assets/show-more_30x.png?v=84033255279446010331687968353)
What are the order preparation and shipment timelines?
![Volcom Dev EU](http://volcom-eudev.myshopify.com/cdn/shop/t/43/assets/volcom-logo_35x.png?v=120638832426434791461687968355)
Written by Volcom Support
![](http://volcom-eudev.myshopify.com/cdn/shop/t/43/assets/show-more_30x.png?v=84033255279446010331687968353)
How can I place an order online?
![Volcom Dev EU](http://volcom-eudev.myshopify.com/cdn/shop/t/43/assets/volcom-logo_35x.png?v=120638832426434791461687968355)
Written by Volcom Support
![](http://volcom-eudev.myshopify.com/cdn/shop/t/43/assets/show-more_30x.png?v=84033255279446010331687968353)
Why is the status of my order "cancelled"?
![Volcom Dev EU](http://volcom-eudev.myshopify.com/cdn/shop/t/43/assets/volcom-logo_35x.png?v=120638832426434791461687968355)
Written by Volcom Support
![](http://volcom-eudev.myshopify.com/cdn/shop/t/43/assets/show-more_30x.png?v=84033255279446010331687968353)
I haven’t received a confirmation email for my order, is it normal?
![Volcom Dev EU](http://volcom-eudev.myshopify.com/cdn/shop/t/43/assets/volcom-logo_35x.png?v=120638832426434791461687968355)
Written by Volcom Support
![](http://volcom-eudev.myshopify.com/cdn/shop/t/43/assets/show-more_30x.png?v=84033255279446010331687968353)
Can I order over the phone?
![Volcom Dev EU](http://volcom-eudev.myshopify.com/cdn/shop/t/43/assets/volcom-logo_35x.png?v=120638832426434791461687968355)
Written by Volcom Support
![](http://volcom-eudev.myshopify.com/cdn/shop/t/43/assets/show-more_30x.png?v=84033255279446010331687968353)
Has my order been placed?
![Volcom Dev EU](http://volcom-eudev.myshopify.com/cdn/shop/t/43/assets/volcom-logo_35x.png?v=120638832426434791461687968355)
Written by Volcom Support
![](http://volcom-eudev.myshopify.com/cdn/shop/t/43/assets/show-more_30x.png?v=84033255279446010331687968353)